Healing Hospitality meets Balanced Excellence
A different kind of physical therapy experience
At Pivotal Connections, we’re in the business of helping people live life to the fullest. We understand your pain or injury isn’t just an inconvenience—it’s keeping you from being able to do the things you love.
Maybe your past physical therapy experiences left you feeling frustrated—clinics that felt more like a factory, with impersonal care that only got you partial relief. Pivotal Connections is a different kind of physical therapy experience. Through our attentive care and our industry-leading therapy techniques, we are committed to helping you feel better than you ever thought possible.
As a Physiospa, we offer a hybrid of one-on-one physical therapy services and an array of therapy modalities designed to tap into the body’s incredible potential to heal. Our team takes a proactive approach to your care, identifying the root of your pain and offering a full toolbox to help you recover and maintain full mobility.
We approach our work in a way that not only helps people recover and maintain their peak health but also gives them a sense of hope. Our goal is for you to leave our clinic feeling better—not only with relief from pain but also feeling lighter and happier as you go into the rest of your day.
Dr. Sandi Buchheister
Doctor of Physical Therapy and Board Certified Orthopaedic Specialist
Dr. Sandi Buchheister (pronounced Boo-hi-stir) has had a lifelong passion for setting people up for a lifetime of independent success. She takes a holistic approach, looking for the source of pain and movement dysfunction to help her patients recover beyond what they even thought possible.
Born and raised a Midwest girl from Wisconsin, Sandi’s undergraduate degree is in Biology from Lawrence University in Appleton, Wisconsin, where she also played soccer at a collegiate level. After graduating, she gained life experiences as a personal trainer, microscopy technician, YMCA membership director, and a competitor in marathons and triathlons. Eventually, Sandi was driven to physical therapy (PT) and obtained her clinical doctorate in PT in 2008 from Old Dominion University in Norfolk, Virginia.
After working for several large PT clinics that operated more like factories, Sandi started her own PT business to give clients the best treatment possible. Thus, Pivotal Connections PT was born in Maryland in 2014, and she brought it to Arcata in 2016. In 2017, Sandi became an Orthopedic Certified Specialist and enjoys continuing to expand her qualifications and knowledge often. She is currently pursuing her certification in Osteopractics.
Sandi’s diverse training includes Sports & Orthopedics, Pediatrics, Geriatrics, and Women’s Health. However, her love is injury PREVENTION and treating MOVEMENT DYSFUNCTION, because prevention is easier and more cost-effective than treatment. That’s why most new patient evaluations include a full-body, Selective Functional Movement Assessment. This is a key tool for preventing future injuries and serves as her foundation for establishing a treatment plan.
More info and photos to come! Stay tuned!
We are beyond excited to welcome Diana to our Pivotal Connections Physical Therapy Team! Diana has worked as a traveling physical therapist for the last 6 years and brings with her a wealth of information and knowledge. Stay tuned for more information on Diana as she gets settled in to Humboldt.
You can schedule with her now!
These Values Drive Everything We Do
Cristian Garcia helps with scheduling clients and assists with all Cryotherapy modalities such as the Cryo Tank and spot-treatment. He loves getting to meet and interact with very interesting individuals from the community. During each session, Cristian makes sure his clients have everything they need to have a successful visit while at Pivotal Connections. He is currently pursuing his Bachelor’s Degree in Kinesiology at Humboldt State University. Cristian likes to spend his free time taking trips to the Arcata Farmer’s Market, hiking, discovering the best finds at thrift stores, and working out at the gym.
Kristen Starr has worked at Pivotal Connections for about a year, gaining experience in all things Cryotherapy. As a seasoned worker in the customer service industry, she is passionate about educating her clients on how to proactively take care of their bodies while also supporting them throughout their entire PT journey. As the Cryotherapy Manager, the most rewarding part about her job is being able to witness the positive results of the treatments she provides to her clients. Outside of the office, Kristen enjoys Olympic-style lifting and exploring the great outdoors with her partner Alec, and their two beloved fur-babies.
At Pivotal Connections, Brittany Villiados is responsible for scheduling appointments, running the Cryo Tank, assisting with Spot treatment/Cryo facials, and helping clients during Compression Therapy and helping run REVAMPED (a motivational group). Brittany’s favorite part of the job is the opportunity to learn new things every day, from the benefits of Compression Therapy to how to give a great facial. She is passionate about helping clients leave feeling better than they felt the first time they walked through the door, and she can’t wait to assist you during your health and wellness journey. Outside of the office, Brittany enjoys being a photographer. She’s had her own photography business for almost 10 years now, specializing in family photos and newborn lifestyle sessions.